Returns and Shipping Information
Items are entitled to be refunded or returned based on Return Policies.
I gladly accept returns, exchanges, and cancellations. Please contact Hummingbird Crafts LLC to discuss your return/exchange options.
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for all return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please view our Terms of Service Agreement for more details and contact Hummingbird Crafts LLC if you have any questions or concerns.
Return Shipping Address:
Before shipping, please contact Hummingbird Crafts LLC at to discuss your return/exchange options. Return Packages are to be sent to the following address:
Hummingbird Crafts LLC
10908 Courthouse Road
Fredericksburg, VA 22408
Shipping is usually through USPS. Hummingbird Crafts LLC does provide free US domestic shipping on orders $35.00 (Some Restrictions may apply)*
Hummingbird Crafts LLC ships to the mailing address that is provided so please make sure it is correct.
If you are interested in Express Shipping or need pricing information for Wholesale or Bulk orders, please feel free to contact Hummingbird Crafts LLC to discuss your options. For larger packages, Hummingbird Crafts LLC may us UPS or FED EX to save on shipping costs.
**International buyers please contact Hummingbird Crafts before your purchase to discuss your options. International Buyers are responsible for ALL custom charges and fees and VAT taxes).
*States of Hawaii and Alaska have certain shipping requirements....Extra shipping charges may apply...please contact us for shipping details to these states...Thank you.
If you have any other questions or concerns, please feel free to contact Hummingbird Crafts LLC at firstname.lastname@example.org. Thank you.
***CHRISTMAS SHIPPING INFO--Last day for Christmas Shipping Orders December 15, 2019. Mugs December 8, 2019